1. General Information
All orders are subject to product availability and the delivery time will depaend on location where the stock is available. The lead time and the estimated delivery will be clearly indicated at the time of placing the order. You will receive the confirmation and an order acceptance at the time of placing the order.
2. Delivery Location
Items offered on our website are available for delivery to addresses of the customerand also the option of picking them from the store.
3. Delivery Time
An estimated delivery time will be provided to you at the time of placing the order. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within the stipulated business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays. Some items have lead time up to 45 days due to the nature and stock availability and we will endeavor to reduce it.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. Once the goods are shipped the confirmation e mail and tracking details will be provided.
5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. Once at the checkout screen, shipping charges will be displayed.Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at email@example.com
If you have any questions about the delivery and shipment or your order, please contact us at firstname.lastname@example.org.